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Refund Policy

Refund Policy

Digitrance Marketing OPC Private Limited
 

At Digitrance Marketing OPC Private Limited, we strive to provide high-quality digital marketing services that meet your business goals. Due to the nature of our services—which include strategy, planning, time allocation, third-party tool usage, and creative output—we maintain a transparent and fair refund policy as outlined below.

1. Services Covered

This refund policy applies to the following services:

  • Search Engine Optimization (SEO)

  • Pay-Per-Click (PPC) Campaign Management

  • Social Media Marketing

  • Content Creation

  • Website Development

  • Email Marketing

  • Branding and Strategy Consulting

2. No Refund for Completed Work

We do not offer refunds for any work that has already been delivered or executed, including partial tasks. Digital marketing is time- and effort-based, and our resources are allocated as soon as the project begins.

3. Cancellation and Refund Eligibility

Refunds may be issued under the following circumstances:

  • Duplicate payment made in error

  • Project cancellation within 24 hours of payment and before any work has begun

  • Service not delivered as agreed, subject to internal review

All refund requests must be submitted in writing to [support@digitrance.in] within 7 days of the original transaction.

4. Non-Refundable Services

The following are non-refundable:

  • Domain registrations, hosting, or third-party tools purchased on your behalf

  • Setup fees

  • Paid advertising spend (Google Ads, Facebook Ads, etc.)

  • Services where progress reports or deliverables have already been shared

5. Dispute Resolution

If you are dissatisfied with our services, we encourage you to reach out to our customer support team. We will make every effort to resolve your concern through revision, reallocation of services, or performance review.

6. Processing of Refunds

If approved, refunds will be processed to the original method of payment within 7–14 business days.

Contact Us:
Digitrance Marketing OPC Private Limited

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